Skip to content

How can we help?

Most popular searches:
#TopspinPro assembly #Delivery cost #What is topspin?

We're here to help

If you can’t find the answer to your question or need help with something else, just drop us a line!

Phil Hofmeyr Doug Belchamber Olivia Fallon Brian Peterson Zoe Jeffery Rob Salmon Sebastian Vallejo Femke Ellerbroek
The team behind TopspinPro

Why is the ball arm not coming back?

The first thing to check is to see if the elastic bungee is there or missing.  If it’s missing, grab one from the spare pack included in your TopspinPro box.

If the elastic bungee is installed, the next step is to check whether the Friction Bolt is too tight. If you see the silver bolt going through the drum on the video?  Loosen the butterfly nut. Sometimes that can be set too tight on assembly.

Does this article need improvement?

Submit feedback

Your feedback and opinions are valuable and appreciated.

"*" indicates required fields

Step of