I think my head unit is too loose on my TopspinPro?
When you shake the head unit from side to side on the TopspinPro, it will move a little. We do get reports from our customers questioning this, stating that their head unit is a little wobbly. The Tripod on the unit should allow the product to be hit well without movement. You can see an article on this on our Knowledge Base here.
However, if you believe your head unit does not fit your TopspinPro properly and that what you are experiencing with your unit is not a standard issue, please send us a video of you using the product so our team can check this further! As a quick fix, you may wish to check if a tight wingnut could be causing this issue.
We designed the head unit on the TopspinPro to have a loose fit. A tight flush fit would have resulted in the product moving around a lot more and potentially falling over. The loose fit allows for the swing force energy to be dissipated more efficiently.
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